
Shipping & Order Policy
Legacy Beauty LLC DBA Haircredible
At Haircredible, every order is packaged with motherly love — because we know how special self-care moments are for moms.
💛 Shipping Details
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We proudly ship throughout the United States, including APO/FPO military addresses and Army exchanges.
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Orders are processed and shipped within 2–3 business days for personal orders.
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Wholesale orders may take up to 2 weeks for fulfillment.
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All packages are shipped via USPS with tracking provided once your order is dispatched.
🚚 Delivery Issues
If you receive the wrong order or your package is missing, please notify us within 7 days of delivery so we can resolve the issue promptly.
If your package is damaged during shipping, please note that USPS is responsible for any damages or losses once your order has left our facility. You can file a claim directly through USPS.
🔁 Returns & Exchanges
Due to the personal nature of our haircare products, all sales are final. We do not accept returns or exchanges once the product has been opened or used.
If you received the incorrect item, please contact us within 7 days and we will gladly send the correct product.
🛍️ Wholesale Orders
For wholesale or store inquiries, please email Lavada@haircredible.com — we’d love to help your store bring Haircredible to more moms everywhere.