Using Standard Delivery (UPS Ground), orders shipped to the eastern half of the US (ME, VT, NH, MA, RI, CT, NY, PA, NJ, DE, MD, VA, WV, NC, SC, GA, FL, AL, TN, KY, OH, MI, IN, IL, AR, IA, WI, KS, MN, MO, MS) usually arrive within 2 – 4 business days.
Using Standard Delivery (UPS Ground), orders shipped to the western half of the US (WA, OR, CA, NV, ID, MT, WY, ND, SD, NE, OK, TX, NM, LA, UT, CO) usually arrive within 4 – 7 business days.
If a package is returned to Legacy Beauty LLC due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the customer will be responsible for the return shipping cost as well as the redelivery cost. Legacy Beauty LLC is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.
Legacy Beauty LLC is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, Legacy Beauty LLC will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.
Outside the U.S
Due to customs processing in each country shipping times for international orders are averages. Your order may arrive sooner, or in rare cases, later than the time frame listed. For this reason we cannot offer guaranteed arrival dates on international orders.
Please note that we are not responsible for any duties, taxes, or levies that your country may impose on your shipment as this is handled within the country of receipt. We have absolutely no control or jurisdiction over your governments duty/tax assessment or whether a duty/tax is assessed at all (for many shipments a duty/tax is not charged).
The purchaser is responsible to pay any applicable taxes or duties that may apply. We do not calculate or collect taxes or duties from you. It is the purchaser’s responsibility to check country and local regulations and policies of the receiving country and abide by those. It is the responsibility of the purchaser to be sure the Customs Department permits the shipment of our products to your country and what the duties or tariffs may be upon delivery. We will not provide a refund on the shipping of the package if it is refused by customs or by yourself, due to regulations and taxes or duties. If the package is seized by customs for any reason and the package is not returned to us, we can not issue a refund.